Important - Please note that at all times during the working day, emergencies always take priority over fixed appointments.
Generally 10 minutes is allocated at each appointment period. For the mutual benefit of patients and doctors every effort is made to run to the appointed times. However, should you require a longer appointment please let us know and we will do our best to accommodate you. Sometimes, and for reasons beyond our control, we cannot absolutely guarantee punctuality. We apologise in advance for any inconvenience caused.
Please note that an allocated appointment is for one patient only. Do not be offended if your request to address another person's problems is refused. Further to this, if you find you are unable to keep an appointment please let reception know in good time to allow best use of the clinician's time and availability to other patients.
Whilst mindful of your wishes to see a particular clinician, this may not always be possible at a time convenient both to patient and the clinician, and unless you are prepared to accept an alternative arrangement some delay may occur.
If you have problems with our appointment system please contact the Practice Manager.
Again we wish to apologise in advance for any inconvenience caused.