Tel: 01702 333298    Email: info@southendmedicalcentre.co.uk

Friends and Family

What is the NHS Friends and Family Test?

NHS Midlands and East want you to have the best possible expereince of care.  The NHS Friends and Family Test is wa way of gathering your feedback, so we can continualy review our service.

It is based on one simple Question:

"How Likely are you to recommend our service to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience - what you like and what you think we could improve.  Ultimately, your're helping us to make changes that will ensure we can offer the best possible care.

If you'd prefer to give your comments anonymously, then please do so, if you do leave your contact details then we might get in touch, to talk to you about your feedback so we can better understand your views.

The NHS Friends and Family Test

We would like you to think about your recent experience of our service.