We are open to book appointments from 8am to 630pm, Monday to Friday.You can book an appointment with us by calling 01702 333298, attending Southend Medical Centre in person, online or via the NHS app.After 630pm please see our Out of Hours information at the bottom of this page.

We offer a variety of face to face and telephone appointments.If appropriate we can offer a video consultation.

We provides home visits to those in need.​If you feel you need a Doctor or District Nurse to visit then please contact us.The Doctor may want to phone you back, as it may be possible to deal with the problem over the phone.​We will always visit:The terminally IllThe bed bound patients.​​Please note that a clinician has both the right and the responsibility to make a final decision on whether a home visit will be made and how urgently a visit is needed.

We accept clinical and admin request online between 8am and 630pm, Monday to Friday.All requests will be reviewed and we aim to respond as soon as possible.Please click here for more information. You cannot submit URGENT requests online.

We always respect individuals’ needs and requirements, and making sure our patients feel comfortable is our top priority. If you feel you would like to have a chaperone present during your doctor’s appointment, please let us know when you make your request.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.You do NOT need a 'sick note' during the first 7 days of illness, you are able to self-certify.To request a sick note:use our online servicecall 01702 333298

Unfortunately we are not able to manage dental issues here, as we do not have the right training, indemnity nor appropriate equipment. You would have to contact your dentist.If you need emergency or urgent dental care you can get advice from NHS 111 or contact a dentist and ask for an appointment.How to find a dentistIf you're in pain while waiting for a dental appointment, you can speak to a pharmacist who can give you advice on how to manage common symptoms affecting your mouth and teeth, including:toothachebleeding, swollen or painful gumsmouth ulcers you've had for less than 2 weeks – see a dentist if you've had a mouth ulcer for more than 2 weeksa lost filling or crown

There is a Minor Eye Conditions Service where you can be seen by a specialist on the same day for eye problems. They may be better placed to help than we can, as they will be better able to examine your eyes. And can prescribe treatment.Find a clinic here When you have chosen an optical practice that is convenient for you, you can book the appointment yourself. This is called Self Referral.You should telephone the practice directly to make an appointment. Please do not visit the practice without first making an appointment.Depending on your symptoms, you will be seen within 24 hours or a few working days. Your consultation may take the form of a telephone, video or in-person appointment.Find out more hereAfter contacting them, if you still feel that you haven't received the help that you need, please contact us back and we will be more than happy to help however we can.

Southend Treatment and Recovery Service (STARS)STARS supports anyone living in Southend-on-Sea who is aged 18+ and needs specialist support for drug and/or alcohol use.Call: 01702 431889Visit there website for more information

To self Refer for CounsellingTherapy for youSelf refer onlineCall: 01268 739 128Crisis supportCall NHS 111 and select the option for mental health crisisBasildon Hospital Mental Health Urgent Care DepartmentSamaritans - call 116 123National servicesSamaritans can help if you are finding it hard to cope, are worried about someone else or are feeling suicidal or want to harm yourself. Call 116 123.Anxiety UKLocal services

Cora Health is providing FREE NHS specialist assessments and treatments for people with musculoskeletal conditions and persistent pain.The service supports a wide range of conditions including back and neck pain, joint problems, arthritis, tendon and muscle injuries, nerve pain, and long‑standing (persistent) pain. It can also support people before or after surgery.You may be seen by a physiotherapist, advanced MSK practitioner, pain specialist, rheumatology specialist, nurse or other trained clinicians. The service works as a team, so you are matched with the right professional for your needs.You DO NOT need a GP referral. You can self-refer yourself.Self Refer OnlineCall: 01268 904 102For more information click here