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White Waves

Appointments

Appointments are for one person at ten-minute intervals and for one medical condition only.


If you think you'll need a longer consultation please book a double appointment with one of our reception staff.

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How to book an appointment.

We offer a variety of face to face and telephone appointments.

If appropriate we can offer a video consultation.

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Appointments can be booked online via our website or the NHS app using our digital triage system called AccuRx.

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To access AccuRx please click on the following link https://accurx.nhs.uk/patient-initiated/f81159

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Once you complete the online form this will be reviewed by our team and you will be contacted either with a resolution to your request or an appointment.

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You can request both admin and clinical requests via AccuRx.

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If you are struggling to use the online service, please contact reception who will able to guide you throught the process or fill in a request for you.

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If you have an urgent request please contact reception.

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Please do not use AccuRx if you have an emergency, please call 999.

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Home Visits

Our practice provides home visits to those in need.

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If you feel you need a Doctor or District Nurse to visit then please submit this request via AccuRx.

The Doctor may want to phone you back, as it may be possible to deal with the problem over the phone.

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We will always visit:

  • The terminally Ill

  • The bed bound patients.​

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Please note that a clinician has both the right and the responsibility to make a final decision on whether a home visit will be made and how urgently a visit is needed.

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Appointments with a healthcare professional when your GP practice is closed.

As a member of Southend West Central Primary care network we now offer out-of-hours appointments.

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Monday to Friday

6.30pm to 8pm

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Saturday

9am to 5pm

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Appointments can be booked by calling the number below during the tiumes listed, or via your own GP practice during normal opening hours:

07938 732180

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Appointments are held at:

  • Argyll Road Surgery

  • Prince Avenue Surgery

  • Valkyrie Surgery

  • Southend Medical Centre

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