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Repeat Medication

Please allow us 72 hours (three working days), to process your prescription request (control drugs may take up to 5 days to process). This does not include weekends or bank holidays.

We do not accept repeat prescription requests over the phone.

Patients are advised to request a repeat prescription approximately 1 week before running out of their medication.

Ordering Repeat Medication

The easiest ways to order Repeat Medications are:

We also accept requests via:

Learn how to set up the NHS App

Collecting Your Repeat Medications

When you order a Repeat Medication online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.

Learn how to nominate a pharmacy.

You can collect your Repeat Medications from your nominated pharmacy 72 hours after you order it.

Changing Your Nominated Pharmacy

You can change your nominated pharmacy at any time:

Medication Reviews

If you have a Repeat Medication, we may contact yearly for a regular review.

Questions about your Repeat Medications

If you have questions about your Repeat Medications, your local pharmacist can answer these. They can also answer questions about medicines you can buy without a prescription.

You can also use the NHS website for more information on your Repeat Medications, how and when to take them, possible side effects and answers to common questions.

If you would like to speak to someone about your prescription,call us between 0900-1200 and speak to our prescribing team 01702 333 298.

Frequently asked questions

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