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Zero Tolerance Policy

At Southend Medical Centre, we are very aware that visiting the GP can, at times, be stressful and concerning for patients. Delays in obtaining appointments and delays during the clinics due to unfore

 
 
Did not attend (DNA) Policy

This policy is to provide a framework for how Did Not Attend (DNA) Policy will be facilitated within the practice to share information related to Southend Medical Centre. Last updated Feburary 2026. A

 
 
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