Discover the Benefits of the Pharmacy First Service for Minor Illness and Enhanced Patient Care

Accessing healthcare quickly and conveniently is a priority for many patients. The Pharmacy First Service offers a practical way to get treatment for minor ailments without needing to visit a general practice clinic. This service supports patients by providing timely care through community pharmacists, helping to reduce waiting times and improve overall healthcare experience.

What is the Pharmacy First Service?

The Pharmacy First Service allows patients to receive care for common minor illnesses directly from community pharmacists. Pharmacists are trained healthcare professionals who can assess symptoms, offer advice, and supply appropriate medicines when needed. This service is designed to handle conditions that do not require a visit to a GP, making healthcare more accessible and convenient.

No appointments are needed.

Conditions Treated by the Pharmacy First Service

Community pharmacists can manage a wide range of minor ailments, including:

• Acne, spots, and pimples

• Allergic reactions

• Athletes foot

• Bites or stings from insects or spiders

• Blisters

• Cold or flu symptoms

• Constipation

• Cough

• Diarrhoea

• Earache, ear discharge, or wax build-up

• Eye irritation or redness

• Hair loss

• Headache

• Impetigo

• Mouth ulcers

• Shingles

• Sinusitis

• Skin rash

• Sleep difficulties

• Sore throats and hoarse voice

• Toe pain or swelling

• Uncomplicated wounds

• Uncomplicated urinary tract infections (UTIs)

• Vaginal discharge or itching

• Vomiting

  
  

These conditions are common and often manageable with the right advice and medication, which pharmacists can provide quickly.

How the Pharmacy First Service Works

When you visit a participating pharmacy with a minor ailment, the pharmacist will:

1. Ask about your symptoms and medical history to understand your condition.

2. Provide advice on managing symptoms and recommend over-the-counter treatments if appropriate.

3. Supply prescription medicines if needed, which are payable at the pharmacy unless you have a prescription exemption.

4. Refer you to a GP or other healthcare professional if your condition requires further assessment or treatment.

   
   

How to Find a Participating Pharmacy

Many community pharmacies participate in the Pharmacy First Service. To find one near you:

• Ask your local pharmacy if they offer the Pharmacy First Service.

• Check local NHS or healthcare websites for a list of participating pharmacies.

https://www.nhs.uk/nhs-services/pharmacies/how-pharmacies-can-help/

Using a participating pharmacy ensures you can access the full range of services available.